How We Handle Your Account Data
We collect details you provide during account creation, including your phone number, login credentials and verification responses. We also record practical activity needed to operate your account, such as sign-in time, device type, IP address, selected lobby pages and payment references. A DANA, OVO, GoPay or
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QRIS reference helps us match a cashier request without storing your wallet password. Bank transfer and virtual account records may include the receiving bank reference, including BCA, BRI, Mandiri or BNI. We use these records for account access, payment reconciliation, fraud checks, support replies and legal
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duties where local law permits. We do not ask for card or wallet passwords through chat. If you stop using the account, we retain selected records for the period needed for security, disputes and legal obligations, then remove or anonymise them under our retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.